Help Centre for Employees

What happens if I leave my employer or the scheme?

Once your employer has informed us of your leaving date we’ll write to you at your home address.

Contributions will no longer be paid into your pension fund. Your monies, known as pension savings, will remain invested. A statement detailing the value of your pension savings will be produced for you once a year.

You may leave your pension savings invested until you choose to retire. Details of the charges you pay as a deferred member of the scheme can be found here. Alternatively, you can transfer your pension savings to another pension provider. NOW: Pensions does not charge for individual transfers.

It is important that you keep all the information we hold for you up to date. This includes changes to your personal details. The easiest way to maintain your details is to write to us at:

NOW: Pensions, Post Handling Centre, St James’s Tower, 7 Charlotte Street, Manchester, M1 4DZ

If you write or contact us, please provide the name of the company you work for, your full name, National Insurance number. If you can locate it, your payroll number would be very helpful (your employer will be able to provide you with this).

If you need any further information or have any questions please contact our UK based member support team on 01298 890250. Please have your National Insurance number ready so that we can deal with your enquiry quickly. Lines are open between 9.00am and 5.00pm, Monday to Friday. Calls may be recorded and monitored for quality purposes.

 

I firmly believe in NOW: Pensions' principle that everyone deserves the right to a better retirement. I look forward to being part of the team which aims to achieve this in the UK. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
NOW: Pensions is supportive, easy for our employees to understand and uncomplicated in terms of its implementation. Its structured approach removes the complicated investment choices & makes auto-enrolment a straightforward and simple process. — Mark Manaton, Managing Director, Blue Arrow Group
“Redington’s Investment Committee assigned an Approved Rating to the NPI DGF and positive on the fund.” — Redington
…We pride ourselves on our abilities to make the perfect match for both clients and workers. Our decision to appoint NOW: Pensions came as a result of wanting a quality workplace pension scheme that is structured, simple and easy for us to… — Ian Naylor, Legal Director of Randstad
I've known ATP for many years and have enormous respect for the effectiveness of their investment strategy. I'm convinced that NOW: Pensions can become a major player in the UK and look forward to being a part of that success. — Chris Daykin, the former Government Actuary