Help Centre for Employees

Why doesn’t my enrolment letter tell me why I have been re-enrolled?

Whilst the rules can be complex about re-enrolment, the outcome for an employee is the same in that eligible jobholders are enrolled again, so the letter issued is the same – an enrolment letter. On all of our enrolment letters, we explain that every three years you could be re-enrolled. The letter reads:  “Every three years your employer is required to undertake a re-enrolment process and employees who have opted out or ceased active membership of the scheme automatically, are re-assessed and those who meet the eligible jobholder requirements must be re-enrolled into the scheme in accordance with section 5 of the Pensions Act 2008.”

Related resources 

Why isn’t my re-enrolment date exactly three years since my opt out date?

Is there anything I can do to prevent being re-enrolled?

Why have I been re-enrolled again even though I opted out?

Why didn’t I receive a postponement letter around my re-enrolment date?

Can I opt out again after re-enrolment?

When I was first enrolled I had special circumstances, why wasn’t I excluded from re-enrolment?

What does my employer have to do at re-enrolment?

I am excited to be joining such a distinguished Board of Trustees, over-seeing a modern, transparent, cost efficient and high-performing pension fund. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
…We pride ourselves on our abilities to make the perfect match for both clients and workers. Our decision to appoint NOW: Pensions came as a result of wanting a quality workplace pension scheme that is structured, simple and easy for us to… — Ian Naylor, Legal Director of Randstad
Over a short period of time, NOW: Pensions has established itself as a respected and credible player in the UK workplace pensions market attracting thousands of employers and hundreds of thousands of members. Joining the team at such a crucial time… — Jocelyn Blackwell, Founder of Dunnett Shaw and Raising Standards in Pensions Administration
I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary
I firmly believe in NOW: Pensions' principle that everyone deserves the right to a better retirement. I look forward to being part of the team which aims to achieve this in the UK. — Win Robbins, former Head of European Fixed Income Barclays Global Investors