Help Centre for Employees

I don’t know which site I am using (Member)

This page is now out of date. If you need information, please follow the link to our help centre.  

Tip 1:

Look at the URL you are using.

NOW: Pensions Gateway: https://www.nowgateway.com/login

This is the same URL for all clients.

Pension Portal: https://ae.nowpensions.com/XXXX/Login.aspx

Look for the AE reference at the beginning of the URL.

The four digit reference XXXX is your Employer code.

Tip 2:

Look at the login page.

NOW: Pensions Gateway:

gateway screenshot

Employer Portal / Bureaux Microsite:

staffcare screenshot

What portal should I be using?

  • See the payroll help emails
NOW: Pensions is supportive, easy for our employees to understand and uncomplicated in terms of its implementation. Its structured approach removes the complicated investment choices & makes auto-enrolment a straightforward and simple process. — Mark Manaton, Managing Director, Blue Arrow Group
“We were impressed with the simplicity of its scheme. The ease of implementation was also a big plus for us and has removed much of the administrative headache.” — Neil Tune, HR director at Fitness First
Over a short period of time, NOW: Pensions has established itself as a respected and credible player in the UK workplace pensions market attracting thousands of employers and hundreds of thousands of members. Joining the team at such a crucial time… — Jocelyn Blackwell, Founder of Dunnett Shaw and Raising Standards in Pensions Administration
…We pride ourselves on our abilities to make the perfect match for both clients and workers. Our decision to appoint NOW: Pensions came as a result of wanting a quality workplace pension scheme that is structured, simple and easy for us to… — Ian Naylor, Legal Director of Randstad
There is a need for a member-centric solution designed for ease of use with low costs and cutting edge investment strategy, which delivers long term stable returns. ATP's in-house investment capabilities, combined with our novel and innovative… — Lars Rohde, Governor of the National Bank of Denmark and Former CEO of ATP Group