Help Centre for Employees

I don’t know which site I am using (Member)

Tip 1:

Look at the URL you are using.

NOW: Pensions Gateway: https://www.nowgateway.com/login

This is the same URL for all clients.

Pension Portal: https://ae.nowpensions.com/XXXX/Login.aspx

Look for the AE reference at the beginning of the URL.

The four digit reference XXXX is your Employer code.

Tip 2:

Look at the login page.

NOW: Pensions Gateway:

gateway screenshot

Employer Portal / Bureaux Microsite:

staffcare screenshot

What portal should I be using?

  • See the payroll help emails
We decided to appoint NOW: Pensions because of the simplicity and robustness of its scheme. The NOW: Pensions product is both cost effective and straightforward to implement... — Mark Roberts, Managing Director at gap personnel
Why do we insist on having a choice of fund manager when the evidence shows there is usually no benefit to be gained…and there is always a negative impact in terms of cost? — Anthony Hilton financial editor of the Evening Standard writing in Pensions World, June 2013
Over a short period of time, NOW: Pensions has established itself as a respected and credible player in the UK workplace pensions market attracting thousands of employers and hundreds of thousands of members. Joining the team at such a crucial time… — Jocelyn Blackwell, Founder of Dunnett Shaw and Raising Standards in Pensions Administration
I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary
I've known ATP for many years and have enormous respect for the effectiveness of their investment strategy. I'm convinced that NOW: Pensions can become a major player in the UK and look forward to being a part of that success. — Chris Daykin, the former Government Actuary