Help Centre for Employees

Why doesn’t my enrolment letter tell me why I have been re-enrolled?

Whilst the rules can be complex about re-enrolment, the outcome for an employee is the same in that eligible jobholders are enrolled again, so the letter issued is the same – an enrolment letter. On all of our enrolment letters, we explain that every three years you could be re-enrolled. The letter reads:  “Every three years your employer is required to undertake a re-enrolment process and employees who have opted out or ceased active membership of the scheme automatically, are re-assessed and those who meet the eligible jobholder requirements must be re-enrolled into the scheme in accordance with section 5 of the Pensions Act 2008.”

Related resources 

Why isn’t my re-enrolment date exactly three years since my opt out date?

Is there anything I can do to prevent being re-enrolled?

Why have I been re-enrolled again even though I opted out?

Why didn’t I receive a postponement letter around my re-enrolment date?

Can I opt out again after re-enrolment?

When I was first enrolled I had special circumstances, why wasn’t I excluded from re-enrolment?

What does my employer have to do at re-enrolment?

...its simple design means the pressure is taken off us as the employer and avoids costly administration charges, whilst removing the burden of choice and ensuring the best possible retirement outcome for our employees. — Matthew Johnson, Head of Compensation and Benefits at Adecco Group UK & Ireland
I am backing NOW: Pensions, the ATP project, because I believe it will encourage transparency, low costs and decent returns for millions of British employees. — Nigel Waterson, former Shadow Pensions Minister
Why do we insist on having a choice of fund manager when the evidence shows there is usually no benefit to be gained…and there is always a negative impact in terms of cost? — Anthony Hilton financial editor of the Evening Standard writing in Pensions World, June 2013
I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary
NOW: Pensions' risk management and diversified growth fund are state of the art. — Win Robbins, former Head of European Fixed Income Barclays Global Investors