Help Centre for Employees

If I pause my workplace pension contributions during the Coronavirus, can I re-start them later?

Yes. When you want to re-start paying pension contributions, you’ll need to rejoin the Scheme (this is in line with pension regulation).

You can opt back in at any time by logging into our member website and clicking on the ‘Opt-in’ button. You can also contact our member support team for a paper copy of the opt-in form.

Make sure you let your employer know when you opt back into the scheme, so they re-start their contributions. Your employer will also be notified through our employer website.

If you have any more questions on pausing your workplace pension contributions, or on anything else, please email our customer services team at

NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions.
Martin Woods,