To temporarily stop paying contributions for any length of time, you’ll need to cease active membership of the NOW: Pensions Trust (the ‘Scheme’).
You can do this by logging into our member website. Simply click the ‘Opt-out button’ and complete the relevant forms.
You can also contact our member support team for a paper copy of the opt-out form.
Your employer will also stop paying its contributions at the same time.
To re-start your contributions in three months’ time (or whenever you choose), you’ll need to rejoin the Scheme (this is in line with pension regulation).
You can opt back in at any time by logging into our member website and clicking on the ‘Opt-in’ button. You can also contact our member support team for a paper copy of the opt-in form.
Make sure you let your employer know when you opt back into the scheme, so they re-start their contributions. Your employer will also be notified through our employer website.
If you have any more questions on freezing your workplace pension contributions, or on anything else, please email our customer services team at email@example.com.