Help Centre for Employees

I’d like to suspend paying my workplace pension contributions until my work situation improves. How can I do this?

To temporarily stop paying pension contributions, you’ll need to cease active membership of the NOW: Pensions Trust (the ‘Scheme’).

You can do this by logging into our member website. Simply click the ‘Opt-out button’ and complete the relevant forms.

You can also contact our member support team for a paper copy of the opt-out form.

Your employer will also stop paying its contributions at the same time.

You can opt back into the scheme when you’re ready.

Click here to see guidance above on how you can re-start payments into your pension scheme.

You can also contact our member support team for a paper copy of the opt-in form.

Make sure you let your employer know when you opt back into the scheme, so they re-start their contributions. Your employer will also be notified through our employer website.

If you do not rejoin, you may be automatically re-enrolled at your employer’s next re-enrolment date. This occurs once every three years.

NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions.
Martin Woods, SALT.agency