Gateway: common errors and warnings guide

Our NOW: Pensions Gateway employer system provides employers with a simple interface to manage pension submissions for their employees. Remember, accurate data is key to ensuring employees get:

  • the correct auto enrolment outcomes
  • accurate contributions
  • relevant communications.

Gateway is designed to help you ensure the data is correct before you import it. Once data is committed to the database it can’t be changed.

There are clear error messages and warnings which alert you to any potential problems. This guide provides additional information on the errors and warnings that you may see and how to resolve them.

Download the common errors and warnings guide.