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How-to guides for employers
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How-to guides for employers
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Gateway
Gateway
Gateway Guides
Gateway user guide - employers
NOW: Pensions Gateway is a simple system designed to make complying with your auto enrolment duties as easy as possible. From uploading your contribution data to downloading your employee...
Gateway guide to the pension data file (generic input file)
The pension data file (generic input file) allows you to import your employee and contribution information into our Gateway employer system. It’s a CSV file showing details of your employ...
Gateway: common errors and warnings guide
Our NOW: Pensions Gateway employer system provides employers with a simple interface to manage pension submissions for their employees. Remember, accurate data is key to ensuring employee...
How to use the Employee Action File
The Employee Action File (EAF) is a CSV file showing any actions your employees have taken since you last ran your payroll and uploaded a pension data file. For example, it will show whet...
Gateway member matching guide
You need to manage your pension contributions accurately and effectively to ensure your workplace pension remains compliant with pension regulations. When you upload a pension data file (...
Introduction to your workplace pension’s registered contacts
We show you where to find and update the registered contacts for your workplace pension, and why it’s important to keep this information up to date.
Introduction to Gateway communication settings
Want to find out where to update your common mailbox address? Our quick video explains everything you need to know about Gateway’s communication settings.
Week 53 and how to change your schedule
When there are 53 weekly pay days in the year, the extra pay run is known as a week 53. If you run a weekly, two-weekly or four-weekly payroll you may need to complete an additional perio...
How to edit, deactivate and reactivate Gateway users
It’s important to keep your Gateway users up to date to confirm who requires access to your Gateway account, and the level of access they need.
How to create new users on Gateway
Creating a new user on Gateway will allow them to bring up employee data, view and edit company details and even upload pension data files – depending on the level of access you set...