Communication is an extremely important form of employee engagement, but is often overlooked by busy bosses, particularly in small businesses. Regularly communicating basic information such as who’s recently joined or left, to providing company updates and sharing important policies and procedures can help keep staff informed, engaged and motivated.
The biggest tip of all is to keep communicating so that they feel involved with what’s going on. By doing so, when an unexpected or tricky situation arises, you will have well established lines of communication and a more receptive audience.
This is also true when your auto enrolment workplace pension duties come into effect. Remember, it’s compulsory for employers to ensure that all worker communications about workplace pensions regarding workers’ entitlements, are clearly communicated within a specific time frame.
Here are four tips to boost employee engagement at your workplace
- Be consistent and open
Make sure that anything you send out to your staff, whether it’s explaining any changes or providing updates, is clear and concise. Ditch the jargon and keep it simple! Nobody wants to read pages and pages.
- Ask for feedback and act on it
Conducting employee engagement surveys or temperature checks with your staff will allow you to monitor how they feel and where you need to improve. Make sure the surveys are anonymous and include a comment box to encourage honest and upfront feedback. It’s always good to act on this feedback as soon as possible, to show you’re acknowledging the responses and taking them seriously.
- Share a long term vision
This too shall pass…when the forecast’s gloomy, it’s hard for staff to think positively. Keeping them involved with your company’s longer term business plan will help them to gain a better understanding of your company’s goals. This will also help staff to feel like they’re part of the company’s long term vision and should lift spirits when needed.
- When the going gets tough, don’t give up
When problems arise, a common response is to remain silent. But, this is the time you need to be most vocal. If you don’t communicate, there will be a void which will inevitably be filled with gossip and speculation. Better to tell your side of the story, than have your story told for you!