Tax Top-up offer

Are you eligible for extra tax relief?
There are two ways pension schemes can collect the tax relief from pension contributions, relief at source and net pay.

In relief at source schemes, all savers receive tax relief even if they don’t pay income tax. However, in net pay schemes there is no way for non-taxpayers to claim this relief.

If you didn’t pay income tax during the 2018/19 tax year, you won’t have received any tax relief on your contributions. This could apply to you if you earned less than £11,850 over the course of the year.

Top-up for tax relief shortfall

The government is considering how to stop this from happening in the future, but in the meantime, NOW: Pensions has committed to ensuring those who do not pay income tax are treated fairly by topping up the tax relief shortfall for such scheme members in respect of the 2018/19 tax year.

The window to claim our tax top-up for the 2018/19 tax year is now closed. Please check back later in the year for details about how to claim for the 2019/20 tax year.

If you and your employer are making auto enrolment minimum contributions, the maximum amount of tax relief which you will have missed out on during the full 2018/19 tax year is likely to be £34.91. NOW: Pensions is prepared to make a contribution of the amount of lost income tax relief directly into your pension fund for the 2018/19 tax year. We are not able to make a payment directly to you. Don’t forget that if the money is credited to your pension fund, you will not be able to access it until you are at least aged 55.

If you have any queries on how net pay works, please visit our Help Centre.

If you want to find out more, get in touch. You can call us on 0330 100 3334 from 9.00 a.m. to 5.00 p.m., Monday to Friday. Calls may be recorded and monitored for quality purposes. Alternatively, send us an email at Please quote your National Insurance number and full name and in any correspondence. This will help us to help you faster.

NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions.
Martin Woods,