Contact us

Contact us about your Benefit Statement

  • We need your personal up-to-date email address.
    It’s important that we’re able to contact you about your account. If we’ve got your email address, we can send statements by email, instead of in the post.
  • To change your email address, log into your online member account (you’ll need either the email address you registered with or your Contract ID number.
    If you’re having any problems logging in, email us at or call us on 0330 100 3334. Please have your National Insurance number to hand so we can find your details quickly.

    If you don’t want us to email you, then you’ll need to let us know in writing.

    For further information, please refer to our Privacy Policy

NOW: Pensions has a good technical infrastructure combined with a pension product suitable for our team. We couldn’t be happier with NOW: Pensions.
Martin Woods,