Help Centre for Employers

What if I am late paying pension contributions?

There are rules about when pension payments should be paid to us. We cannot debit the contributions from you until you have correctly uploaded this information to us. To avoid this happening it’s important to upload files promptly, deal with any upload errors and ensure you have provided us with the correct Direct Debit information.

As your workplace pension provider, NOW: Pensions has a legal duty to monitor these payments and report to The Pensions Regulator (“TPR”) where there are material payment failures and in all cases where contributions are more than 90 days late. We are also required to inform your employees

We decided to appoint NOW: Pensions because of the simplicity and robustness of its scheme. The NOW: Pensions product is both cost effective and straightforward to implement... — Mark Roberts, Managing Director at gap personnel
I'm excited by the opportunity to help bring to the UK auto-enrolment market NOW: Pensions, a customer-friendly and responsive trust-based alternative to NEST and to contract-based offerings. — Chris Daykin, the former Government Actuary
ATP comes to the UK pensions world with the highest commendations from the Danish trade unions, employers and government. NOW: Pensions' offering in the UK will be high quality, low cost, and honest and I'm proud to be associated with it. — John Monks, member of House of Lords and former General Secretary of ETUC and TUC
Why do we insist on having a choice of fund manager when the evidence shows there is usually no benefit to be gained…and there is always a negative impact in terms of cost? — Anthony Hilton financial editor of the Evening Standard writing in Pensions World, June 2013
Over a short period of time, NOW: Pensions has established itself as a respected and credible player in the UK workplace pensions market attracting thousands of employers and hundreds of thousands of members. Joining the team at such a crucial time… — Jocelyn Blackwell, Founder of Dunnett Shaw and Raising Standards in Pensions Administration