Help Centre for Employers

What file type do I need to use?

For the Import Name field in the Import Data section, you can leave the default Generic Input File format selected (unless advised otherwise).

Please refer to the Guide to Generic Input file for a breakdown of each column of data within the Generic Input File.

More information for uploading your payroll file can be found in How to upload data to the employer portal

If you have already tried to upload your payroll file and are experiencing issues, you can test your file using our file upload validation tool. This tool will identify any formatting issues with your payroll file and tell you how to correct them. Please note that you will only be able to test your payroll file if you are using a Generic Input File, Generic Input File (headerless) or Generic Jericho Input File.

I am backing NOW: Pensions, the ATP project, because I believe it will encourage transparency, low costs and decent returns for millions of British employees. — Nigel Waterson, former Shadow Pensions Minister
NOW: Pensions is supportive, easy for our employees to understand and uncomplicated in terms of its implementation. Its structured approach removes the complicated investment choices & makes auto-enrolment a straightforward and simple process. — Mark Manaton, Managing Director, Blue Arrow Group
NOW: Pensions' risk management and diversified growth fund are state of the art. — Win Robbins, former Head of European Fixed Income Barclays Global Investors
ATP comes to the UK pensions world with the highest commendations from the Danish trade unions, employers and government. NOW: Pensions' offering in the UK will be high quality, low cost, and honest and I'm proud to be associated with it. — John Monks, member of House of Lords and former General Secretary of ETUC and TUC
“We were impressed with the simplicity of its scheme. The ease of implementation was also a big plus for us and has removed much of the administrative headache.” — Neil Tune, HR director at Fitness First