Help Centre for Employees

I don’t know which site I am using (Member)

Tip 1:

Look at the URL you are using.

NOW: Pensions Gateway: https://www.nowgateway.com/login

This is the same URL for all clients.

Employer Portal / Bureaux Microsite: https://ae.nowpensions.com/XXXX/Login.aspx

Look for the AE reference at the beginning of the URL.

The four digit reference XXXX is either your Bureau code or your Employer code.

Tip 2:

Look at the login page.

NOW: Pensions Gateway:

gateway screenshot

Employer Portal / Bureaux Microsite:

staffcare screenshot

What portal should I be using?

  • See the payroll help emails
Over a short period of time, NOW: Pensions has established itself as a respected and credible player in the UK workplace pensions market attracting thousands of employers and hundreds of thousands of members. Joining the team at such a crucial time… — Jocelyn Blackwell, Founder of Dunnett Shaw and Raising Standards in Pensions Administration
...its simple design means the pressure is taken off us as the employer and avoids costly administration charges, whilst removing the burden of choice and ensuring the best possible retirement outcome for our employees. — Matthew Johnson, Head of Compensation and Benefits at Adecco Group UK & Ireland
There is a need for a member-centric solution designed for ease of use with low costs and cutting edge investment strategy, which delivers long term stable returns. ATP's in-house investment capabilities, combined with our novel and innovative… — Lars Rohde, Governor of the National Bank of Denmark and Former CEO of ATP Group
I am backing NOW: Pensions, the ATP project, because I believe it will encourage transparency, low costs and decent returns for millions of British employees. — Nigel Waterson, former Shadow Pensions Minister
I've known ATP for many years and have enormous respect for the effectiveness of their investment strategy. I'm convinced that NOW: Pensions can become a major player in the UK and look forward to being a part of that success. — Chris Daykin, the former Government Actuary